Home | Return Policy

We are happy to assist you with returns depending on certain factors related to the device you are interested in returning. Please take a moment to determine what category your return fits into:

Item Damaged in Transit

Has your item been damaged during its journey to you? The item is clearly damaged upon receipt, and you need a replacement. This category applies to items that have not been used, or powered in any way. If this is the case with your items, please contact Customer Service about a replacement. Be sure to include your order number please.

Ordered a Wrong or Unneeded Item

Is your item simply not what you wanted or you ordered the wrong thing? This category only applies to items that are in their original state: they have not been soldered to or modified in any way, and have not been powered or reprogrammed. Head over to the Unmodified Returns page.

Modified or Defective Item

Is your item defective, malfunctioning, or modified in some way? Would like to send the item in for testing and repair/replacement? Or if your item doesn't qualify for either of the above categories. Please proceed to the Modified/Defective returns page.