Hi,
Thanks for contacting us about returning an item. We're really sorry you have to deal with the hassle of returning something. We had hoped teleportation technology would advance enough, but we are not so lucky. Please be sure that you are familiar with our returns policy (listed below) before sending anything back to us.
Address to send authorized returns:
SparkFun Electronics
6175 Longbow Drive Suite 200
Boulder, CO 80301
Please include your RMA # on the outside of the box so that it doesn't get mixed up with our normal incoming shipments.
Thanks!
SparkFun Customer Service and Tech Support Crews
Returns Policy
- All returns of modified items must be authorized by Technical Support.
- Returns for any unmodified product is permitted within 14 days from the date of receipt of merchandise. After such time, items will incur a 15% restocking fee.
- Items that are sent back to us without a Return Authorization can not be processed.
- We reserve the right to deny returns on items that have new version releases.
- Shipping and handling charges are not refundable. We are not responsible for any shipping charges of merchandise being returned to us.
- All returns must include all the factory accessories which come with the item. This includes any In-Circuit-Serial-Programming cables. Separate items such as serial cables and metal risers should not be included.
- All returned merchandise must be in its original mint and clean condition. Returns on damaged, scratched, programmed, burnt, or otherwise "played with" merchandise will not be accepted unless authorized by Technical Support.
- All Ding and Dented category items are not returnable and sold "as-is".