SparkFun does not provide consultation services. We're very sorry, but we can not assist with custom work, design and layout services, or other consultation services. Technical support can only help suggest products to purchase, and ensure that those products are working as expected.
Sorry you're having trouble! Before contacting us directly, there are a few places we would like you to check for help first:
Product Page
Most info (documentation, specifications, datasheets etc.) we have on our products are available for download under the "Documents" header on each product's page. Not sure where the page is? The easiest way to find it is to put the SKU number in the search field. You can also often find something by searching by name or manufacturer's part number.
Support Forums
If you need advice on designing your project or if you're having a problem with something, chances are someone in our online community can help. Check out our Support Forums for tons of information and access to thousands of minds into the same stuff you are.
Non-SparkFun Manufactured Products
We sell a lot of items that we don't make. The best place to get help with products that SparkFun does not manufacture is the manufacturer's website and technical support. If you are unable to locate the manufacturer's technical support, send us an email and we can point you in the right direction.
IRC
You can converse in real time with others using IRC by connecting to irc.freenode.net and joining the #sparkfun channel.
Still don't have a solution?
SparkFun has a bright and helpful technical support team who will be happy to try to assist you. Please note: SparkFun does not provide consultation services. Technical support can only suggest products to purchase and make sure your purchases are working correctly. We can not assist with coding, or custom work. To contact tech support: