As you may have noticed, we had a couple hours of downtime last week. While we were fighting with network issues at the data center, it occurred to us that it would be cool to have a place for people to hang out in the meanwhile, so I joined #sparkfun on irc.freenode.net and we put up a quick-and-dirty notice next to our downtime message. We had 20 or 30 people in the channel in a hurry, and it didn't take long to decide that we might as well make it permanent.
Freenode has been around in one incarnation or another for ages - if you've done much work with free software over the last decade, there's a good chance you've gone there for technical help. SparkFun is a for-profit entity, obviously, but we're also full-time users of Free Software, we release quite a bit of code, and we've got a lot of customers & friends in the open source & open hardware world. It seems like a good fit.
We'd love it if you could join us. If you're new to IRC, Freenode has a good page on using the network, and there's always IRCHelp.org. For the time being, we don't have the resources to promise that tech support staff will be on hand, but there will usually be a few SparkFun folks around during business hours, and we're hoping that this will be another venue for our customers to get together and help each other out.
Some new products: