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February 7, 2012
News - Fluke, we love you but yo…
about 3 years ago
I’ve posted an open letter to Fluke here: https://www.facebook.com/owendelong
I encourage others to use social media to try and get this issue in front of Fluke management on a timely basis.
While I would agree that these meters do have a limited similarity to Fluke’s product appearance, the reality is that the look and feel is markedly different. Anyone familiar with Fluke’s products would never mistake the light-weight ABS case of the Sparkfun product for a Fluke product. This really does fit into the rounded-corners category of absurd legal actions.
However, I’m not prepared to boycott Fluke outright until they’ve had a chance to respond to this specific issue. Fluke didn’t actually cause this problem directly or necessarily intentionally. It’s more nuanced than that. Fluke complained about some imitation meters. ITC (which I believe is part of DoC) investigated and issued a more general order as a result of that investigation. These meters came close enough to the criteria of the generic order issued that they were caught up in the process by CBP (part of DHS). It’s entirely possible that Fluke may or may not be bothered by these particular meters. It’s even more likely that Fluke was never aware of this situation or this possible outcome of their other actions. Regardless, my opinion of Fluke and my future purchases of their fine products will definitely be influenced by how they react to this matter.
I urge restraint and civility. After all, we are much more likely to be taken seriously as a community by Fluke if we give the a civilized chance to respond and plead our case to them in a respectful manner.
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