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March 13, 2012
News - New Product Friday: Circu…
about 4 months ago
+1 I look forward to coming here on Fridays and watching the new product videos, but they’ve been pretty meager ever since the move into the new building (so several months now).
News - What to do when you screw…
Wouldn’t shipping the faulty units back, fixing them, then mailing them back out be cheaper? I didn’t purchase a Microview, but if I had, I would be sympathetic to your issue. I don’t know if everyone is that way, but I would have tried that option first.
I do very much like your openness (willing to own up to mistakes, document what happened and what lead up to the problem, and then making things right).
No public wish lists :(
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