March 13, 2012
News - What to do when you screw…
about 8 months ago
Wouldn’t shipping the faulty units back, fixing them, then mailing them back out be cheaper? I didn’t purchase a Microview, but if I had, I would be sympathetic to your issue. I don’t know if everyone is that way, but I would have tried that option first.
I do very much like your openness (willing to own up to mistakes, document what happened and what lead up to the problem, and then making things right).
No public wish lists :(
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