Member #58385

Member Since: January 19, 2009

Country: United States

  • Product TOL-11784 | about 6 months ago

    Yea, 100% agree with this.

    I ordered the kit and neither of the two arms fit into the base. In addition, one of the ball joints cracked when installing the end piece (the clip holder) exactly as per the video instructions.

    I was sent two replacement arms, one of which fit and one of which did not. On the one that fit, the ball joint at the base was so loose as to make this completely useless.

    Basically, it seems that SF should have just used Loc-Line instead of messing around with cheap, poor-tolerance, brittle knock-offs. This product is not ready for prime-time and in my opinion should not be sold until the issues are fixed.

    Having said all that, SF gave me a refund so pretty good customer service despite the poor product.

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