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Ross36

Member Since: July 31, 2016

Country: Australia

Profile

Health Researcher

  • Sparkfun is awesome - this is no reflection on them. I was happy with the Taz 6 until I bought the Aerostruder. Aleph sent me a brand new faulty one 2 months AFTER they acknowledged the fault in a service bulletin for devices with certain serial numbers. I wasted days and heaps of plastic before I realised the issue. As per a previous commenter their solution was for me to send it back and they'll fix it and send it back to me. Why not send me a new one that's not a known faulty one? Really poor customer service.