Our Technical Support team will be out of the office on Wednesday, April 23 starting at 12pm. Tech Support will reopen with normal hours on Thursday, April 24 at 9am. Thank you
There’s something really exciting (at least to geeks like me) about placing an order with SparkFun. It’s a promise of things to come, of the coming implementation of some idea, of possibility.
But I’m lucky, in that I can enter an order into our website, then walk over to Shipping that same day, and my red SparkFun box will be all packed with my stuff. Unless you also work at SparkFun, your order wasn’t guaranteed to be ready to ship the same day. Until today.
Beginning today, SparkFun Electronics is guaranteeing that if you get your order in before the cutoff time and use an eligible ship type, it will be shipped out the same business day. (That’s shipped out, not received by you. We’re still working out anomalies in that Star Trek transporter.)
The cutoff time at first is pretty early - 11:00 am Mountain Time. As we continue to streamline our Shipping processes and are sure that we can consistently exceed our promise, we’ll move that cutoff time later in the day.
The eligible ship types are all the FedEx and UPS choices that we offer, plus USPS Priority, USPS Express Mail, and USPS Express Mail International. Or to say that another way, everything except USPS First Class and USPS First Class International are eligible.
If we ever can’t get a package picked and packed before the shipping company picks up for that business day, we’ll upgrade the shipping speed by one day (if that’s possible), and get the package out on the following business day.
There are some other important caveats (for example, the guarantee applies only to in-stock items, our Distributors aren’t eligible for this guarantee, payment has to be made in full, and we’re only promising this for business days and not if we’re closed for some reason). The full policy can be found here. It’s a pretty good read, surprisingly. I think SparkFun has to be the only company in the world whose Same Day Shipping guarantee mentions the zombie apocalypse.
Same-day shipping is something we've been working towards for a while and we are really excited to offer this new feature. We hope that this makes creating your project that much easier. Cheers!