These guidelines are intended for law enforcement personnel seeking to request information about SparkFun customers or customer orders.
SparkFun is an electronics manufacturer and reseller of electronic tools. We do not sell complete products, instead we sell various electronic pieces that can be assembled to create many different types of projects and end-user products.
Public profile information is provided at the user’s discretion. It is not verified by SparkFun and may be inaccurate.
SparkFun retains different types of information for different time periods. SparkFun does not retain IP address information for more than 60 days. In accordance with PCI Compliance requirements, SparkFun does not retain detailed credit card information.
SparkFun Electronics Inc is located in Boulder, Colorado and will only respond in compliance with U.S. law to valid legal process. For example, requests for contents of communication require a U.S. search warrant.
U.S. law authorizes SparkFun to respond to requests for user information from foreign law enforcement agencies that are issued via U.S. court either by way of a mutual legal assistance treaty or a letter rogatory. It is our policy to respond to such U.S. court ordered requests.
Yes. SparkFun’s policy is to notify users of requests for their information prior to disclosure unless we are prohibited from doing so by statute or court order (e.g., an order under 18 U.S.C. 2705(b)).
When requesting information, your request must include:
The customer name and any products in question (e.g., Bob Johnson and accelerometers),
Details about what specific information is requested and its relationship to your investigation,
A valid e-mail address so we may get back in touch with you upon receipt of your legal process.
You can fax SparkFun, attention Operations & Legal, at: 1-303-443-0048. Or you can mail your request to SparkFun:
SparkFun Electronics c/o Operations & Legal 6175 Longbow Dr. Boulder, CO 80301
SparkFun only accepts legal process from law enforcement agencies delivered by mail or fax. Acceptance of legal process by these means is for convenience only and does not waive any objections, including the lack of jurisdiction or proper service. We do not accept legal process via e-mail.
Other general inquires may be sent via e-mail to: firstname.lastname@example.org. NOTE: We do not accept legal process via e-mail. e-mail from non-law enforcement domains will be automatically discarded.
Non-law enforcement requests should be sent through our regular contact methods.
We appreciate and have liberally used Twitter’s Guidelines for Law Enforcement.