These guidelines are intended for law enforcement personnel seeking to request information about SparkFun customers or customer orders.

What is SparkFun?

SparkFun is an electronics manufacturer and reseller of electronic tools. We do not sell complete products, instead we sell various electronic pieces that can be assembled to create many different types of projects and end-user products.

What User Information Does SparkFun Have?

User information is held by SparkFun in accordance with our Privacy Policy and Terms of Service. We require a subpoena, court order, or other valid legal process to disclose information about our users.

Some user profile information is public, so anyone can see it. A SparkFun user profile may contain various comments the user has posted, and at the user’s option may display a profile image hosted by Gravatar. In addition, the user has the option to fill out an alias and several short biographical fields for display on their public profile. Please see our Privacy Policy for more information on the data we collect from users.

Public profile information is provided at the user’s discretion. It is not verified by SparkFun and may be inaccurate.

Data Retention

SparkFun retains different types of information for different time periods. SparkFun does not retain IP address information for more than 60 days. In accordance with PCI Compliance requirements, SparkFun does not retain detailed credit card information.

Private Information Requires a Subpoena or Court Order

In accordance with our Privacy Policy and Terms of Service, non-public information about SparkFun users is not released except as lawfully required by appropriate legal process such as a subpoena, court order, or other valid legal process.

Requests for User Information

SparkFun Electronics Inc is located in Boulder, Colorado and will only respond in compliance with U.S. law to valid legal process. For example, requests for contents of communication require a U.S. search warrant.

Requests From Non-U.S. Law Enforcement

U.S. law authorizes SparkFun to respond to requests for user information from foreign law enforcement agencies that are issued via U.S. court either by way of a mutual legal assistance treaty or a letter rogatory. It is our policy to respond to such U.S. court ordered requests.

Will SparkFun Notify Users of Requests for Account Information?

Yes. SparkFun’s policy is to notify users of requests for their information prior to disclosure unless we are prohibited from doing so by statute or court order (e.g., an order under 18 U.S.C. 2705(b)).

What Information Must Be Included?

When requesting information, your request must include:

  • The customer name and any products in question (e.g., Bob Johnson and accelerometers),

  • Details about what specific information is requested and its relationship to your investigation,

  • A valid e-mail address so we may get back in touch with you upon receipt of your legal process.

You can fax SparkFun, attention Operations & Legal, at: 1-303-443-0048. Or you can mail your request to SparkFun:

SparkFun Electronics
c/o Operations & Legal
6175 Longbow Dr.
Boulder, CO 80301

SparkFun only accepts legal process from law enforcement agencies delivered by mail or fax. Acceptance of legal process by these means is for convenience only and does not waive any objections, including the lack of jurisdiction or proper service. We do not accept legal process via e-mail.

General Inquiries

Other general inquires may be sent via e-mail to: lawenforcement@sparkfun.com. NOTE: We do not accept legal process via e-mail. e-mail from non-law enforcement domains will be automatically discarded.

Non-law enforcement requests should be sent through our regular contact methods.

We appreciate and have liberally used Twitter’s Guidelines for Law Enforcement.