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March 14, 2011
Manager of Customer Service
Italian and a little bit of baby gibberish
These electrifying little devices are getting more restricted by the year.
The positives and negatives of shipping lithium batteries in the 21st century.
about 3 months ago
You could possibly save on shipping costs if you combine!
They sure can! Please pause your orders and let us know in the comment field that you’d like them combined. :)
about 4 months ago
Hello! Even though it says it’s backordered, we’ll still be able to fulfill it. You’ll be charged when your order is ready to process. :)
Hi there! Did you receive an order number?
News - New Battery Changes
about 7 months ago
So sorry I missed your comment! I need to ask some additional questions to give you a proper answer. If you can email cservice at sparkfun dot com ATTN: Casey I’d be more than happy to help you with the limits when you fly commercially. :)
You’re welcome! :)
There are two options. Either an air shipment with us, or a ground shipment to a freight/mail forwarder which would then be delivered by someone that company is contracted with.
That’s very lucky. In addition to the limits of how many batteries we can ship, and what stickers we have to put on the box, we also have packaging requirements. The boxes we use to ship batteries have been tested (Edge Crush Testing) so they are more sturdy than your regular ol' cardboard boxes. We also have extra padding for the items that are or contain a battery, just in case the box is thrown off the back of the truck.
Correct, these new changes are for air. Ground is still the best way to go, for now, if you’re within the contiguous U.S. Shipping to Alaska and Hawaii requires the package to get on an airplane at some point, so “ground” options have to be treated like air shipments.
about 10 months ago
Hello! No problem, just needed a quick review. Your order is now in the processing queue for shipping and will ship soon. :)
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